Order Cancellation

• Orders can be cancelled before they are processed or dispatched.
• Once an order has been shipped, cancellation requests may not be accepted.
• To request a cancellation, please contact our customer support team as soon as possible.

Refund Policy

• Refunds are applicable only if the product received is damaged, defective, or incorrect.
• Customers must report any issue within 24 hours of delivery along with relevant photos or proof.
• After verification, eligible refunds will be processed to the original payment method.

Non-Refundable Items

Due to the perishable nature of fresh fruits and farm products, refunds or returns may not be accepted for products that have been used, consumed, or improperly stored after delivery.

Refund Processing Time

Approved refunds are typically processed within 5–7 business days, depending on your payment provider or bank.

Contact Us

For cancellation or refund-related queries, please contact us:

Pind Roots
📧 Email: care@pindroot.com
📞 Phone: +91 98883 97373
🌐 Website: Pind Root