{"id":991,"date":"2026-06-04T12:15:23","date_gmt":"2026-06-04T12:15:23","guid":{"rendered":"https:\/\/anandengineers.in\/pind-roots\/?page_id=991"},"modified":"2026-08-10T09:29:54","modified_gmt":"2026-08-10T09:29:54","slug":"cancellation-and-refund","status":"publish","type":"page","link":"https:\/\/anandengineers.in\/pind-roots\/cancellation-and-refund\/","title":{"rendered":"Cancellation and Refund"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"991\" class=\"elementor elementor-991\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12217fe e-flex e-con-boxed e-con e-parent\" data-id=\"12217fe\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ca44d4 elementor-widget elementor-widget-heading\" data-id=\"4ca44d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellation and Refund<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ac6082 elementor-widget elementor-widget-text-editor\" data-id=\"4ac6082\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><div class=\"flex h-svh w-screen flex-col\"><div class=\"relative z-0 flex min-h-0 w-full flex-1\"><div class=\"relative flex min-h-0 w-full flex-1\"><div class=\"@container\/main relative flex min-w-0 flex-1 flex-col -translate-y-[calc(env(safe-area-inset-bottom,0px)\/2)] pt-[calc(env(safe-area-inset-bottom,0px)\/2)]\"><div class=\"@w-sm\/main:[scrollbar-gutter:var(--stage-scroll-gutter)] touch:[scrollbar-width:none] group\/scroll-root relative flex min-h-0 min-w-0 flex-1 flex-col [scrollbar-gutter:stable] not-print:overflow-x-clip not-print:overflow-y-auto group-data-stream-active\/scroll-root:[overflow-anchor:none] scroll-pt-(--header-height) [--sticky-padding-top:var(--header-height)] [--sticky-padding-bottom:0px] [--scroll-root-safe-area-inset-top:calc(var(--sticky-padding-top)+env(safe-area-inset-top,0px))] [--scroll-root-safe-area-inset-bottom:calc(var(--sticky-padding-bottom)+var(--screen-keyboard-height,0px)+env(safe-area-inset-bottom,0px))] [--scroll-root-safe-area-height:calc(100lvh-var(--scroll-root-safe-area-inset-top)-var(--scroll-root-safe-area-inset-bottom))] has-data-[fixed-header=less-than-xl]:@w-xl\/main:scroll-pt-0 has-data-[fixed-header=less-than-xl]:@w-xl\/main:[--sticky-padding-top:0px] has-data-[fixed-header=less-than-xxl]:@w-2xl\/main:scroll-pt-0 has-data-[fixed-header=less-than-xxl]:@w-2xl\/main:[--sticky-padding-top:0px]\" data-scroll-root=\"\" data-scroll-from-top=\"\"><p>At <strong data-start=\"64\" data-end=\"78\">Pind Roots<\/strong>, we are committed to providing fresh and quality products to our customers. Please read our cancellation and refund policy carefully.<\/p><div id=\"thread\" class=\"group\/thread flex flex-col min-h-full\"><div class=\"composer-parent flex flex-1 flex-col focus-visible:outline-0\" role=\"presentation\"><div class=\"relative basis-auto flex-col -mb-(--composer-overlap-px) pb-(--composer-overlap-px) [--composer-overlap-px:28px] grow flex\" data-voice-floating-orb-focus-background=\"\"><div class=\"flex flex-col text-sm\"><div class=\"qMYqUG_convSearchResultHighlightRoot\"><div class=\"\" data-turn-id-container=\"request-WEB:76484d54-fad7-4bf3-acbe-c773e1b25c17-7\" data-is-intersecting=\"true\"><section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:76484d54-fad7-4bf3-acbe-c773e1b25c17-7\" data-turn-id-container=\"request-WEB:76484d54-fad7-4bf3-acbe-c773e1b25c17-7\" data-testid=\"conversation-turn-16\" data-scroll-anchor=\"false\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" data-conversation-screenshot-content=\"\"><div class=\"flex max-w-full flex-col gap-4 grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"0fc23eb4-bf61-4e01-a8f7-be784dbc1013\" data-message-model-slug=\"gpt-5-5\" data-turn-start-message=\"true\"><div class=\"flex w-full flex-col gap-1 empty:hidden\"><div class=\"markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling\"><h2 data-section-id=\"31c56k\" data-start=\"214\" data-end=\"235\">Order Cancellation<\/h2><ul data-start=\"237\" data-end=\"471\"><li data-section-id=\"ctpfle\" data-start=\"237\" data-end=\"303\">Orders can be cancelled before they are processed or dispatched.<\/li><li data-section-id=\"15b2i2i\" data-start=\"304\" data-end=\"380\">Once an order has been shipped, cancellation requests may not be accepted.<\/li><li data-section-id=\"o5c9gm\" data-start=\"381\" data-end=\"471\">To request a cancellation, please contact our customer support team as soon as possible.<\/li><\/ul><h2 data-section-id=\"1us7a8b\" data-start=\"473\" data-end=\"489\">Refund Policy<\/h2><ul data-start=\"491\" data-end=\"773\"><li data-section-id=\"hjpf5k\" data-start=\"491\" data-end=\"581\">Refunds are applicable only if the product received is damaged, defective, or incorrect.<\/li><li data-section-id=\"1ovrzna\" data-start=\"582\" data-end=\"684\">Customers must report any issue within <strong data-start=\"623\" data-end=\"647\">24 hours of delivery<\/strong> along with relevant photos or proof.<\/li><li data-section-id=\"a05ogy\" data-start=\"685\" data-end=\"773\">After verification, eligible refunds will be processed to the original payment method.<\/li><\/ul><h2 data-section-id=\"nouhmt\" data-start=\"775\" data-end=\"798\">Non-Refundable Items<\/h2><p data-start=\"800\" data-end=\"983\">Due to the perishable nature of fresh fruits and farm products, refunds or returns may not be accepted for products that have been used, consumed, or improperly stored after delivery.<\/p><h2 data-section-id=\"hnuwvp\" data-start=\"985\" data-end=\"1010\">Refund Processing Time<\/h2><p data-start=\"1012\" data-end=\"1126\">Approved refunds are typically processed within <strong data-start=\"1060\" data-end=\"1081\">5\u20137 business days<\/strong>, depending on your payment provider or bank.<\/p><h2 data-section-id=\"1yfsxj7\" data-start=\"1128\" data-end=\"1141\">Contact Us<\/h2><p data-start=\"1143\" data-end=\"1205\">For cancellation or refund-related queries, please contact us:<\/p><p data-start=\"1207\" data-end=\"1332\"><strong data-start=\"1207\" data-end=\"1221\">Pind Roots<\/strong><br data-start=\"1221\" data-end=\"1224\" \/>\ud83d\udce7 Email: <span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"mailto:care@pindroot.com\">care@pindroot.com<\/a><\/span><br data-start=\"1252\" data-end=\"1255\" \/>\ud83d\udcde Phone: <span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"tel:+919888397373\">+91 98883 97373<\/a><\/span><br data-start=\"1280\" data-end=\"1283\" \/>\ud83c\udf10 Website: <span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/pindroot.com\">Pind Root<\/a><\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cancellation and Refund At Pind Roots, we are committed to providing fresh and quality products to our customers. Please read our cancellation and refund policy carefully. Order Cancellation Orders can be cancelled before they are processed or dispatched. Once an order has been shipped, cancellation requests may not be accepted. To request a cancellation, please [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-991","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/anandengineers.in\/pind-roots\/wp-json\/wp\/v2\/pages\/991","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/anandengineers.in\/pind-roots\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/anandengineers.in\/pind-roots\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/anandengineers.in\/pind-roots\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/anandengineers.in\/pind-roots\/wp-json\/wp\/v2\/comments?post=991"}],"version-history":[{"count":7,"href":"https:\/\/anandengineers.in\/pind-roots\/wp-json\/wp\/v2\/pages\/991\/revisions"}],"predecessor-version":[{"id":1366,"href":"https:\/\/anandengineers.in\/pind-roots\/wp-json\/wp\/v2\/pages\/991\/revisions\/1366"}],"wp:attachment":[{"href":"https:\/\/anandengineers.in\/pind-roots\/wp-json\/wp\/v2\/media?parent=991"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}